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Support Policy – Estore


At Estore, we always strive to provide the best experience for our customers. We are pleased to assist you and respond to your inquiries with professionalism and speed.


Scope of Support

We provide full support for all products offered in our store, including:

  • Mobile phones
  • Laptops
  • Electronic accessories
  • Gaming devices and various other products


Support includes:

  • Pre-purchase inquiries
  • Assistance during the ordering process
  • Technical support after purchase
  • Follow-up and maintenance in case of any issues


Working Hours

Our support team is available daily from 9:00 AM to 11:00 PM

(Except on Fridays, support begins at 3:00 PM)


Communication Channels

You can reach us through the following channels:


Response Time

We are committed to responding as quickly as possible—usually immediately or within a short period.